- Processing of orders will be initiated once payment is completed and acknowledged.
- Payment for orders may be done through PayPal, bank deposit, PayMaya, GCash, or cash on delivery.
- We do our best to prepare and pack items according to safety guidelines.
- Paid orders cannot be cancelled.
- Orders cannot be cancelled or returned if items were delivered in good condition.
- Requests for returns and refunds will be entertained only up to two days from date of delivery.
- Damages incurred during a third party shipping are not covered for a return or a refund. The customer is responsible for claims with the courier for damaged goods.
- Deliveries will be within Metro Manila only.
- Delivery fees are non-refundable.
Upon completing an order, it is understood that the customer agrees to all of the terms and conditions listed here. The customer accepts the risks involved in online shopping including possible damage in transit, delayed delivery, imperfections and variability, and difference in color from the actual item. Gourmet Gypsy endeavours to treat all customers and staff with equal respect and reserves the right to refuse orders and requests from irate or rude customers.